Website Terms of Use
Please carefully read the terms of use before using the website www.mybic.vn of BIDV Insurance Corporation (BIC). By using this website, you automatically agree to all the terms of use set forth below. If you do not agree with any part of these terms of use, you are not permitted to use this website. Continued use of the website constitutes acceptance of the terms of use as well as any changes made to them by BIDV Insurance Corporation without prior notice to you. Please check this page regularly for any potential updates.


Permitted Use


All website content is intended solely for lawful, non-commercial use by individuals and organizations. Use of this website by competitors or third parties other than consumers is prohibited.
Except as permitted by law, no person may perform the following actions without BIC's consent:
(1) create links from other websites to this website;
(2) copy, modify, or distribute website content; or
(3) systematically access this website to harvest content or data.


Copyright and Trademarks


Unless otherwise indicated, all materials on this website, including but not limited to logos and service marks, are the property of BIDV Insurance Corporation (BIC). You may use content from this website for the purposes permitted under these Terms of Use, provided that the following copyright notice appears on all copies of any downloaded or printed materials: "© 2011 BIDV Insurance Corporation".
 

Our Products and Services


The information and content on this website are for general reference purposes only and do not constitute the full terms, conditions, and exclusions applicable to the products and services BIC offers on this site. All insurance terms and conditions for products offered by BIC on this website are subject to the applicable Insurance Rules and any accompanying supplementary terms or amendments. All products and services provided by BIC via this website are offered in accordance with applicable laws.


Risk Assessment and Pre-issuance Vehicle Inspection


Among the insurance products sold on this website, physical damage insurance for automobiles requires a vehicle inspection prior to policy issuance. This inspection and the recording of the vehicle's condition are conducted in accordance with the regulations of BIDV Insurance Corporation. No risk assessment or pre-issuance inspection is required for other insurance products.
A BIDV Insurance Corporation representative will contact you based on the appointment schedule you provided during your online purchase to conduct the vehicle inspection. If your vehicle fails to meet our requirements upon inspection, the representative may decline to issue the policy. In the event of a refusal to issue the policy, we will refund the amount you paid; however, you will be responsible for any incurred costs, such as transaction fees charged by payment partners.
 
A vehicle will be considered as not meeting requirements in the following cases:
  • The motor vehicle does not meet the eligibility criteria for the vehicle type sold via the website, has a history of accidents, or falls under the exclusions specified in the motor vehicle guidelines...
  • Information regarding the asset declared by the customer on the website does not match the actual condition, and such incorrect information alters the total premium paid by the customer via the website.
If an inspection of the actual status reveals discrepancies between the declared information and the actual findings, the following handling procedures apply:
  • If the discrepancies do not alter the scope of coverage or the insurance premium: The underwriting officer will coordinate with you to make on-the-spot corrections and issue the policy, then notify the website administrator to record the discrepancies.
  • If the discrepancies alter the scope of coverage or the insurance premium: The underwriting officer must discuss the adjustment plan with the website administrator and obtain their approval before making the adjustment and issuing the policy.

Privacy and Passwords


BIC protects the privacy of the information you provide. Please refer to the "Privacy and Data Protection Policy" for details.
Certain areas of the website are secured, requiring users to provide a valid username and password for access. Unauthorized access is prohibited. You agree to immediately notify BIC if you believe a third party has obtained your username and password, or if you suspect unauthorized access is occurring. To protect you, BIC reserves the right to suspend your access without prior notice if it suspects unauthorized access using your username and password. In the event of suspected unauthorized access, BIC will use your username and password to review...

 

Links to third party websites

 
In some cases this website may link to a third party's website and vice versa. These links are only for the purpose of facilitating information lookup, and have no referral or confirmation value between the two websites.
 

Disclaimer of warranties

 
All information and content of this website, if used or re-provided by third parties (not customers), are not guaranteed by BIC.
 

Jurisdiction, enforcement and termination

 
The terms of use of this website are governed by the laws and regulations under the laws of the Socialist Republic of Vietnam. Any disputes related to this website or its terms of use shall be decided by a court of competent jurisdiction.
In the event that a court of competent jurisdiction finds any of these provisions to be invalid or unenforceable, these provisions shall be severed without affecting the remaining enforceable provisions.
These website terms of use may be terminated by you or BIC Company. You may immediately stop complying with these terms of use by ceasing to use the website and destroying all related content and documents provided by this website. BIC may cancel or supplement the terms of website use, or stop providing products being sold on the website at any time without notice to you.
All terms of use of the website are stated in accordance with the sections stated above.